FAQs
How can I place an order?
For larger orders please email me with what items you are looking for along with any logos or branding guides you’d like to use. I will respond with a series of questions so I can get a better idea of the order. We will then work through digital proofs, a variety of garments, breakdown bulk pricing, and provide a timeline. Once everything is approved it will get sent to production. Production times will vary on an individual basis.
How long will it take to get my order?
I am a made to order business, therefore please expect at least a week from submitting your MBM order to receiving it. You will receive a second email once a shipping label is made with a tracking number. Times will vary throughout the year due to demand, please refer to @made.by.morgs for any delays!
*Bulk order time frames will be discussed on an individual basis!
Do you have an order minimum?
As of 5/1/2024 I require a five-item minimum. If you’d like to proceed, please email with the items you are looking for and we can begin the creative process!
Once I submit an inquiry, how long will it take you to respond?!
After submitting a custom order to my email, please allow 3-5 business days for me to respond. I greatly appreciate your patience!
I live in Minnesota! Is there a way to see your MBM items in person?
Yes! I typically attend two markets a year where you are able to see, feel, and try on the garments! Follow along on my Instagram @made.by.morgs for all the updates on those future events. If you are looking to see samples for a custom bulk order, I am able to provide up to 3-5 samples and they are final sale.
Can I pick it up my order instead of ship?!
I am a made to order company, so I typically don’t keep a ton of inventory on hand. If I happen to have your size in the item you’d like I’d be happy to coordinate a pickup. If you aren’t on a time frame and still would like to pick up your item versus shipping, we can also arrange a pickup!
I love your crewnecks! Do you make T-shirts or any other items?
Yes! Check out my products and services page to see what I all have to offer!
What is your response time?
Email response time - 5-7 business days
MBM online orders - 1-2 weeks
Custom orders - 2-3 weeks - **order minimum starting 4/29/24 - five items
Bulk - 2-3 once designs are approved - (entire process on average takes 4-5 weeks)
Bulk re-order - 1-2 weeks
**All time frames may be subject to change due to increased demand. I appreciate everyone's support and patience! Please feel free to shoot an email with any concerns or questions.
What are your washing instructions?
Turn the garment inside out.
Wash in cold water.
Delicate cycle.
Dry on delicate cycle or air dry.
Don’t put a iron directly on screen printed logos.
Avoid bleach and do NOT use fabric softeners.